Shipping Policy

At ShopUp Today, we aim to provide a smooth and transparent delivery experience to all our customers. This Shipping Policy outlines the key terms regarding the processing, handling, and delivery of your orders.

1. Order Processing Time

• Once your order is successfully placed, our team initiates the processing within 1 to 3 working days.

• Working days are defined as Monday to Saturday, excluding public holidays.

• During high-demand periods or sales, processing time may be extended slightly, and we appreciate your patience.

2. Estimated Delivery Timeline

• Our standard delivery timeline is 7 to 14 working days (approximately 1 to 2 weeks) from the date of dispatch.

• Please note that delivery time may vary depending on your location, product availability, courier delays, or unforeseen circumstances such as strikes, lockdowns, or natural calamities.

3. Shipping Regions

• We currently offer pan-India shipping to all serviceable pin codes.

• If your location is not serviceable by our courier partners, we will inform you and process a full refund if necessary.

4. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• From time to time, we may offer free shipping promotions on select products or cart values, which will be clearly communicated on the website.

5. Delivery Partners

• We work with reliable and well-known delivery partners to ensure safe and timely delivery of your products.

• The selection of courier service is automated based on your location and service availability.

6. Tracking Your Order

• Once your order is dispatched, you will receive a shipment confirmation email or message along with a tracking ID and link.

• You can use the provided tracking link to monitor the delivery status of your package at any time.

7. Delays and Exceptions

While we strive to deliver your orders within the promised timeframe, there may be delays due to:

• High shipping volumes during festivals or sale periods

• Remote or rural location deliveries

• Weather conditions or natural disasters

• Courier service disruptions

If your order is delayed beyond the expected timeline, our support team will assist you with status updates and resolution options.

8. Incomplete or Incorrect Address

• Please ensure that the shipping address and contact information entered at checkout are accurate and complete.

• ShopUp Today will not be responsible for delivery failures due to incorrect or incomplete addresses. Any re-delivery charges, if applicable, will be borne by the customer.

9. Contact & Support

If you have any questions or concerns related to shipping, delivery timelines, or order tracking, please reach out to us:

• Email: support@shopuptoday.com

• Contact Form: Available on our Contact Us page

• Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM

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Note: By placing an order on ShopUp Today, you agree to the terms outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.